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SPA - USEFUL INFORMATION

GENERAL

Mobile phones are forbidden in any common areas. Please leave them switched off in your locker. The gym centre is open for persons 16 years of age and older. Pool towels can be obtained at the spa reception desk and need to be returned at the end of each day. Hotel guests will need to present their pool towel card. Please leave all valuable items in your locker as Il Mare Spa & Health Club is not responsible for loss or damage to your belongings. Always shower before using the pools areas, sauna and steam rooms. Please do not add oils or other products to the sauna bucket without speaking to a member of staff.Swimwear is compulsory in both sauna & steam bath. No food or drinks should be brought into the Il mare Spa & Health Club. You will find refreshments inside the spa or out by the pool bar. All guests are asked to complete a health and lifestyle questionnaire form upon arrival. If you have any voucher please bring it with you and present it to the spa reception. There is a 20.00 euro charge for any lost pool towel cards by Hotel residence & members.

WHEN TAKING A TREATMENT

Please arrive in a good time to enjoy the facilities and ensure that you are ready to be greeted by our therapist at reserved treatment time. Please note that arriving late will insure you have shortened or amended treatment. Please arrive on time or call the spa reception to inform of your lateness.Underwear or suitable swimwear should be worn in the treatment room and during treatments. For some treatments you will be provided disposable undergarments by your therapists and suitable towel coverage will be used at all times.During your treatments please let your therapist know at any time, if you are uncomfortable at any point for whatever reason, being the environment or lightness or firmness of the therapistÕs touch. Your care and comfort is our main concern, so your input is very important. If you have any nagging injuries or problem areas make sure your therapist is aware to make any needed adjustments to your positioning before the treatment begins. There is no pressure to talk; the therapist will let you take the lead. Just confirm wether you would like the therapist to point out key moments in the treatments, in regards to massage or products that are being applied.

LOCKER ROOMS

A towel should always be placed on sauna benches between you and the bench. Shaving is permitted in the male changing rooms. Please leave vanity areas clean and dry when you are finished. Do not dispose any of your razors in the waste bins and no shaving in the sauna or steam rooms. Hotel guests please return to spa reception to pick up pool card.

JACUZZI

Within the indoor pool area, the Jacuzzi with six jets covers the batters with swirling streams of hot water filled with air bubbles, which stimulate and invigorate the body! Use is free of charge.

TENNIS & FITNESS AREAS

Please place the hand towels provided between you and the fitness equipment and to wipe down after use. Appropriate Fitness and tennis attire is required at all times. Outdoor shoes should be worn on the tennis court or in the gym. Please pick up and return your tennis key at the spa reception.

INDOOR POOL

One of the largest indoor hotel pools in Cyprus, swimmers may exercise in attractive surroundings and a climate-controlled environment. No games are permitted.

CANCELLATION POLICY

Please note 24hrs cancellation notice is required for all bookings and services otherwise 50% of total treatment will be charged. Hotel residence will get direct room charge. Credit details may be asked to confirm reservations of bookings. No shows will get a full charge of the treatment for which they booked. Prices can change without notice at any time. Above prices are in œ and include services charge and all taxes.

OPERATING HOURS

Operating hours 08:00-20:30

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